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Beatrice, an accountant in Camden, NJ, missed her daughter’s violin recital because she was on hold with the IRS.... more
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I need to talk to the tax man today, But I don’t want to wait on hold all day. I don’t have a choice, so I pick up... more
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Walnut, CA– EnQ launches its new service for tax professionals to skip the hold time when calling the Internal... more
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For the IRS PPS individual line, the answer is before 8am and after 6pm US Eastern. The below plot was from enQ call... more
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enQ launches a new service for tax professionals allowing them to skip the hold time when calling the IRS Practitioner... more
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The IRS is notorious for their poor customer service. Recent reports from the Government Accountability Office show... more