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The current IRS level of service has significantly dropped overnight – something that enQ hasn’t... more -
Priority Tiers and Guarantee Update Dear enQ Customer, General Update To continue providing a great level of service... more -
EnQ Guarantee Update September 26 2021 EnQ can no longer guarantee the 3-minute wait time as the IRS performance... more -
Very High EnQ Hold times – EnQ Performance update August 24 2021 Dear Customer, EnQ Hold Time Performance EnQ... more -
Now you can choose your hold music while you wait for EnQ to connect you to the IRS. Spanish Bumblebeat (default) Some... more -
(Verse) I finally get around to dialing the number That 1-800 I so dearly dread, I do I give myself a pep talk This... more -
I need to talk to the tax man today, But I don’t want to wait on hold all day. I don’t have a choice, so I pick up... more
enQ / Your time is your most valuable asset