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One of the more frustrating tasks of your job is calling the IRS on your clients’ behalf. These calls can take a... more -
For the IRS PPS individual line, the answer is before 8am and after 6pm US Eastern. The below plot was from enQ call... more -
The IRS is notorious for their poor customer service. Recent reports from the Government Accountability Office show... more
enQ / Your time is your most valuable asset
